Strategic planning to manage enrollment of population-based projects for a telehealth company. Included end-to-end process design; business and functional requirements for an updated software tool and analytic integration.

Wellpoint/Anthem Blue Cross. Designed and conducted motivational interviewing training for 360 staff of Anthem Case Management and Training Departments. This training significantly altered how case management is conducted at Anthem.

Deployment of one of the largest telehealth projects in the United States. Included evaluation and redesign of technical and process integration for multiple systems and vendors.