“NOT ME” Online Diabetes Prevention Program. A virtual diabetes prevention lifestyle modification program based on the CDC’s Diabetes Prevention Program Developed in collaboration with Jiff, Inc. for United Health Group’s Center for Health Reform and Modernization. Included interactive content, game mechanics and the ability for teams to meet in a virtual classroom led by a live coach. 

Intensive Outpatient Care Program (IOCP). Developed success criteria, readiness strategy and tools to support implementation of Pacific Business Group on Health’s Center for Medicare and Medicaid Innovation grant in 25 delivery systems. Collaborating with PBGH to adapt and implement the IOCP for their Members’ high-risk, commercial populations.

Active Intervention Model (AIM). Patented technology platform for disease management programs. Automatically generated personalized care plans for hundreds of thousands of program participants based on their claims, biometric and self-reported information. This allowed for targeted risk factor management across large populations of people. Multiple user specific portals and associated business processes supported nurses, health educators, program participants, physicians, payer administrators, enrollment specialists and external referral and resource partners. 

Population health management analytic model. Segmented population and targeted interventions according to clinical profile, demographic, behavioral and other characteristics.

Strategic planning to manage enrollment of population-based projects for a telehealth company. Included end-to-end process design; business and functional requirements for an updated software tool and analytic integration.

Wellpoint/Anthem Blue Cross. Designed and conducted motivational interviewing training for 360 staff of Anthem Case Management and Training Departments. This training significantly altered how case management is conducted at Anthem.

Deployment of one of the largest telehealth projects in the United States. Included evaluation and redesign of technical and process integration for multiple systems and vendors.

Jiff, Inc. Interim VP of Product. Responsible for complete product portfolio, clinical and behavior change programs, and client and participant applications. Facilitated product strategy workshop as part of company pivot and transition to new product development plan.

Quantros. Project Director of user experience design and product team that was responsible for the overhaul and rebuild of flagship hospital safety event reporting system for quality improvement.

Conducted proprietary health behavior change research for a national health philanthropy. Authored assessment report to facilitate investment strategy.

Conducted proprietary market and internally-facing research for a national health and wellness provider. Authored recommendations on Product Redesign and facilitated discussions about opportunities.

Market Research for global manufacturer of monitoring solutions. Authored recommendations for product opportunities. Created materials for, and facilitated, executive-level educational sessions about payer strategies and challenges.

Conducted proprietary research on digital pharmacy opportunities. Authored report to inform strategy and product development. 

Publication of a comprehensive study of Physician Group Solvency in California. 

Institute for the Future (IFTF). Hosted annual IFTF client conference over several years, participated as expert on multiple conference panels and authored research studies.

Presentations at dozens of health industry conferences as health behavior change and patient engagement experts.